Privacy Policy | Ancestral Wellness

We respect the privacy of our users and every person who visits our site www.ancestralwellness.ie. We are committed to protecting your personal information and your right to privacy in accordance with the General Data Protection Regulations (GDPR). If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at daniel@ancestralwellness.ie.

When you visit our website www.ancestralwellness.ie, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the clearest way possible what information we collect, how we use it, and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue the use of our site and our services.

This privacy policy applies to all information collected through our website and mobile application, and/or any related services, sales, products, marketing or events.

About Us

AncestralWellness.ie offers Metabolic Typing Consultations, Holistic Lifestyle Coaching Services, Corrective Exercise and Rehabilitation Services and Mineral Balancing Consultations. With the exception of the one off Metabolic Typing and Mineral Balancing Consultations, each other service is provided in packages. Packages range from 8 - 48 sessions and last for 30-60 minutes. Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

This privacy notice discloses the privacy practices for www.ancestralwellness.ie. This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.

1) Information Collection, Use, and Sharing:

We are the owners of the information collected on this site and via email correspondence during coaching packages. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. With exception to below in (i), we will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

i) We only share and disclose your information in the following situations:

Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
Vital Interests and Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
With your Consent: We may disclose your personal information for any other purpose with your consent. For example, you may need to be referred to a specialist and your personal information may be passed on with your full consent.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

The types of information collected are as follows:

a) Personal information

We collect personal information that you voluntarily provide to us when registering with us, expressing an interest in obtaining information about us or our products and services, when participating in service packages or otherwise contacting us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make and the products and services you use. The personal information we collect can include the following:

Name and Contact Data: We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Medical Information: In order to provide you with an optimal coaching service and an understanding of your current state health status, you may be asked to disclose your medical history. Again, the storing of this information abides by GDRP regulations. This means any physical copies are kept under lock and key and any digital copies are kept on encrypted devices.

b) Payment Data

We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review its privacy policies and contact the payment processor directly to respond to your questions.

c) Information automatically collected

We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site and other technical information. If you access our site with your mobile device, we may automatically collect device information (such as your mobile device ID, model, and manufacturer), operating system, version information and IP address. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies. You can find out more about this in our Cookie Policy.

2) Your Access to and Control Over Information:
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us at daniel@ancestralwellness.ie:

See what data we have about you, if any.
Change/correct any data we have about you.
Have us delete any data we have about you.
Express any concern you have about our use of your data.

3) Security
We take precautions to protect your information. When you submit sensitive information via the website or via email correspondence, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are encrypted kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email at daniel@ancestralwellness.ie.